Where We Ship
Across Europe and beyond — with payment on delivery available in select countries.
Country not found — message us on WhatsApp to check availability.
All countries we ship to
| Country | Delivery |
|---|---|
| Europe | |
| France | |
| Netherlands | |
| Belgium | |
| Switzerland | |
| Italy | |
| Germany | |
| Spain | |
| Portugal | |
| Austria | |
| Luxembourg | |
| Denmark | |
| Sweden | |
| Ireland | |
| Poland | |
| Czech Republic | |
| Outside Europe | |
| United States | |
| United Kingdom | |
| Australia | |
| United Arab Emirates | |
| Singapore | |
| Canada | |
| Turkey | |
| Thailand | |
How your rug travels
-
01
Order
Your order is confirmed. If you're shipping within Europe, payment on delivery was available as an option at checkout — you only pay once your rug arrives.
-
02
Preparation
Your rug is carefully packed and prepared for shipping.
-
03
Carrier & destination
The carrier depends on where you are: a local delivery partner in Europe — where payment on delivery is available — or DHL, UPS or PostNL elsewhere. Mondial Relay pickup-point delivery is available on request.
-
04
WhatsApp tracking
We stay reachable on WhatsApp throughout delivery, whichever carrier is handling your rug.
-
05
Delivery
If you chose payment on delivery, you inspect your rug before paying. Everywhere else, it's delivered straight to your door.
Returns & Refunds
- 15 days to change your mind — no questions asked
- Free returns, anywhere in Europe
- Refund within 5 business days of us receiving your rug
Have a question about shipping?